"We have known West Harbour Insurance & Investments for approximately 2 1/2 years as they contacted us to offer various insurance and investment services. In December 2007 we decided to take on a group insurance plan they offered to us. We selected West Harbour Insurance for several reasons. They showed with great initiative the various Insurance Providers, their detailed costs and the flexibility within each plan to adapt them to our specific needs. West Harbour was very flexible in meeting with us any time of day or evening and also effective explaining in detail the different options without any pressure to sell a specific product. Having the group benefits implemented for 2 years we have realized that it was an excellent choice as our employees use and value this benefit highly. From working with West Harbour Insurance we can truly say that our overall experience was very positive."

Gerhard Metzger, Owner
Metzger Meat Products, Hensall

"West Harbour Insurance has been an excellent company to deal with, in every aspect. Whatever the request they are more than accommodating. I find that when I have had issues where I have made entry errors signing up new people West Harbour are right there to help and resolve the problem. The benefit of West Harbour's product is that it is simple to use, convenient for the employees as well as quick and friendly service no matter what the issue is. I would recommend West Harbour to another business because they are a honest & reliable service provider."

Bruce Fischer, Operations / HR Manager
D.L. Smith Packaging Ltd., Seaforth

"West Harbour Insurance has been a delight to deal with over the past few years. They are extremely approachable with a common sense, down to earth attitude that seems to be hard to find in this day and age. We found them very professional to deal with. We were well informed and equipped with everything we might or might not need when we first set up our health care program with West Harbour. Nothing had been overlooked. They put their customer's best interests and individual needs first. Anytime we have a question or concern about our health care program whether it is in regards to administration or simply staff inquiries about claims, they are always quick with an answer. If they need to delve deeper, you can rest assured they will get you an answer promptly and clearly - we have never had to ask for anything twice! We would highly recommend West Harbour to anyone looking to work with a Company that is service orientated, easy to talk to and committed to strong customer service."

Cheryl Coghlin, Foundation Sires Inc.
Foundation Genetics Service Inc.
Listowel, ON

"Teeswater Agro Parts has been dealing with Brian Jeffray and West Harbour Insurance for over 6 years. We carry for our employees a comprehensive benefit package which Brian recommended to us. We like the fact that all claims are handled promptly and if they are ineligible, the accompanying explanation is clear and easily understood. Brian goes over our requirements quarterly and makes suggestions regarding the coverage we carry. All our employees on this package have expressed their satisfaction with the coverage and the promptness of redemption of claims. We would highly recommend Brian Jeffray and West Harbour Insurance."

Gisele Ireland, Owner/Office manager
Teeswater Agro Parts, Teeswater

"I have been very happy with all of the dealings we have had with West Harbour Insurance. When I have a question it is answered very quickly and very efficiently, if the answer isn't known at the moment Bev always contacts me regardless and informs me of the steps she is taking to find the answer. In a very busy workplace this is very much appreciated, knowing that someone is working towards your best interests at all times. During our renewal time Bev takes the time for a personal visit and talks us through any changes that will be occurring and always has a couple of suggestions regarding our policies. Throughout the year we also enjoy brief drop in visits from her as well, this makes us feel very secure knowing how she keeps up with the clients. We have had other opportunities from other insurance companies to quote our business but have always chosen to stay with West Harbour Insurance because of the people and the wonderful service they provide for us, I would strongly recommend them to others for their insurance needs."

Joanne Atkinson,
Helm Welding (1983) Limited

"The people at West Harbour Insurance are reliable, friendly an they take the time to answer all your questions. When you sign up with West Harbour Insurance they look over your portfolio quarterly and not yearly (attention you need). Brian will meet with you so that it works for me, whatever time or day. They are reliable and accountable."

Russell Sutton, Owner
Kencor Construction Ltd., Lucknow

"My experience with Bev Jeffray and West Harbour Insurance has been very positive. In 2006 we set up a benefit package for our employees. Bev listened to our needs and provided a suitable benefit package that met our requirements as a small business. As an employer of a small business, benefits are typically not offered. We appreciated Bev working with us to keep the cost reasonable for both employer and employees. The plan had options so we were able to select components that worked for us. Bev is very helpful, pleasant to deal with and answers our questions in a timely fashion."

Dianne Rotteau, Office Manager
Kempton Construction, Ripley

"Working with West Harbour Insurance has been an extremely positive experience. They go above and beyond to offer a pleasant and professional atmosphere. When ever I have challenging questions about our Group Benefits I know I can count on West Harbour to produce the answers quickly. There have been times when Bev has come to our office personally to assist me in enrolling new employees into the Group Benefit plan. I value their expertise, their attention to detail and their high standards when it comes to customer service. I would highly recommend West Harbour Insurance to any business that is looking for a quality benefit plan to offer their employees."

Lisa Muggridge, Owner
Atomic North New Media, Goderich

"I am very satisfied with the service. All inquires are taken care of immediately. The service is excellent. When a new employee is added we are able to do that within a few days without an difficultly. We very much value the alternative benefits. (naturopath, chiropractor etc.) Absolutely trouble free and a very enjoyable experience to deal with West Harbour. We find this the opposite of most insurance companies. Never any disputes or hassles."

Lawrence Andres, Owne,
Harmony Organic Dairy Inc., Listowel

"Overall I am quite happy with the company. We have, in my opinion, very good benefits for the price we pay. If we have any problems Bev or Brian handle them in a fast friendly manner. I have went and got new glasses and within two weeks I received payment for them in the mail. All the employees here say they receive the payments promptly which is nice. I recommend West Harbour Insurance for all the reasons above. They provide fast friendly service and willing to help with any questions. We receive payments in a timely manner. And we receive excellent benefits at a reasonable price."

Catholene Smith
Atwood Pet Food Supply Ltd., Atwood

"I would like to thank you for getting us set up on our health plan. It is very easy to administer and it is saving us money personally. I would recommend West Harbor insurance to anyone, due to excellent service and follow up if any issues arise."

Jan Prehn, Owner
Prehnbrook Farms Limited, Ripley

"My overall feeling about West Harbour is that they are helpful and willing. When signing up and since running our own business is very time consuming Brian has went out of his way with reminders and is willing to stop in when we are able to meet Brian will get the answers you need and may or may not suggest the product depending on your needs. I find Brian is always willing to talk, and will help find a solution."

Janal Koenig, Owner
Fired Up, Goderich

"I am pleased to say that we have found the services of West Harbour Insurance to fit our needs. Your recommendations have been of a great assistance. The discussions we had with you were thorough, giving us a good understanding of the features, benefits and comparables. The Health Insurance program has been easy to administer and amend to our needs. Thank you for keeping us on top of the options. Your call last month to make sure all was well and make us aware of other benefits is the personal touch that is great to have working for us. Your advice is going to help us as owners receive and provide cost effective benefits we had not considered before. I would recommend Brian Jeffray as he has proven to be on top of the options and dependable. We are treated as a valued customer. He is there when you need him, understanding and caring for our needs."

Steve Little, Owner
Little Bowl, Goderich

"West Harbour Insurance is very reliable. The transition of joining the group for health benefits went very smoothly. We receive Instant replies to emails or phone calls. Any questions are answered right away, or very soon after. Follow ups to see if everything is ok. West Harbour makes you feel important, and really values you as a customer."

Cheryl Becker Accounts Payable/Receivable
Glavin Coating & Refinishing

"We signed up with West Harbour Insurance for employee benefits in May 2009. We found Brian to be very good to explain the benefits to us. He has always been very prompt to get back to us about any of our questions. He was very helpful in designing a package suitable to our company. When we received the individual information packages - they were very well organized and easy to understand."

Brenda Duck, Office Manager
Maitland Welding and Machining